Wholesale Terms & Conditions



“The Company” – Addison Ross Ltd

“The Customer” – The signing retailer

Minimum Opening Order Value

Trade customers are required to place an opening order with a value equal to or above (£/$/EUR) 500. Minimum order values from there forward are found below.

Minimum Order Values


Order Min Value


Security Fee


Mainland UK




To Your Store

Mainland USA




To Your Store

Mainland EU




To Your Store

Rest of The World

Available Upon Request



NE71 6SL



Payment Terms

All opening orders are on a Pro-forma basis. Subsequent orders will also be on a pro-forma basis unless written agreement is given, in which net terms will be determined on a case-by-case basis. Additional references, and credit checks may be required. We may require any order under the value of £1,000 to be paid before delivery. In the event of late payment, the company reserves the right to charge the customer interest on the amount unpaid after 30 days, at the rate of 5 percent per month, until payment in full is made in full. Interest and legal fees will be applied to an accrued value. The Company utilizes the services of Atradius Collections (Catalana Occidente Insurance Group), and may, use the services of similar agents to collect outstanding debts. Any fees incurred in respect of any legal action will also be the responsibility of the Customer. Title to the goods shall not pass to the customer until the company has received in cash or cleared funds the price of the goods and all payments due to the company. The company reserves the right to rescind net terms agreements or cease trading with customer who fail to pay on time.

All credit cards are stored securely. When providing credit card information, the customer consents to the company automatically charging them, upon the due date of any invoice on file. The company reserves the right to collect any overdue invoices using card details on file.    



E-Commerce & Third-Party Marketplace Activity

Addison Ross branded products may not be offered for sale on any digital marketplaces or discounted websites without written permission from Addison Ross Ltd (this includes but is not limited to Amazon, eBay, Wayfair, Etsy, Facebook). Customers may not bid on PPC, Google Shopping and Social Media Platforms for the Brand name and or any term including the name “Addison Ross”.


Pricing & Discounting

Addison Ross reserves the right to set the recommended retail price (RRP) and undercutting of these prices is not permitted. Written permission must be given for any discounts, sales offers, or gift/charity fairs.


Method of Payment & Bank Details

All major credit cards are accepted. BACs, SEPA, ACH, ABA/Fedwire, and International Wire Transfers are also available. With written approval, customers can also pay by cheque. Cheques with a value of less than $250 will not be accepted.


Payment Information


GBP (£) Sterling Payments

USD ($) Dollar Payments

EUR (€) Euro Payments

Account Name

Addison Ross Ltd

Addison Ross Ltd

Addison Ross Ltd

Bank Name




Sort Code/Routing Number


(Fedwire) 021001088

(ACH) 022000020


Account Number













Goods Delivered Damaged or Faulty

Goods delivered in a damaged state or faulty in some other way should be carefully repacked and forwarded to the address below. You must notify us in writing within working 5 days of receipt of goods, claims will not be valid after this time. If you are an American Trade client, please forward the item to your local representative.

Customer Care. Addison Ross Ltd, Wooler Industrial Estate Wooler, Northumberland, NE71 6SL. sales@addison-ross.com or +44 1668 212 206. The company shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the company's instructions (whether oral or in writing), misuse or alteration or repair of the goods without the company' s approval.


Backorders & Unpaid Pro-Forma Orders

Every effort will be made to ship the entirety of all orders. In instances where backorders occur, this will be noted on the posted invoice with the shipment. The minimum backorder fill is (£/$/EUR) 300, and backorders underneath this value will be cancelled. If payment has already been received, then a credit note will be issued.

Once a pro-forma order is placed the customer must make every effort to provide payment in a timely manner. Pro-forma orders will be cancelled after 21 days if no payment has been made.  


Shipping and Importing Goods

USA - All shipping and duty costs to the US are covered by the company under incoterms DDP. The company reserves the right to charge a $30 security fee on any shipment. The customer’s FEIN is required for every order shipped. If an FEIN is not provided prior to shipment, the customer may be requested by our partner courier DHL to complete additional documentation. The company will cover any additional costs incurred, via credit note, but is not responsible for providing any further tax information on behalf of the customer once the goods are shipped. Failure to provide information upon request may result in orders being blocked and delayed by US customs officials.   

EU – The company ships to the EU using incoterms DAP. Exceptions must be requested in advance.

UK – Shipping is complementary on all orders.

Rest of World – Any applicable duties or import taxes will be paid by the customer. Shipping quotes can be provided from DHL, but FOB is also available.


Account Territories

The company offers territory protection to all customers via zip code protection. Further account protection is available upon request via discussions with assigned sales representatives. Customers must inform the company of any additional locations that they open, to ensure that this does not cause a conflict with other existing customers. Account protection is limited to the purchased product ranges, and the company reserves the right to sell other parts of the range to businesses that do not cause direct competition.


Intellectual Property Rights

The customer agrees that they will not knowingly or unknowingly source, produce, or sell any copies of exclusive Addison Ross product designs. The customer acknowledges liability to all intellectual property rights under the laws of England and Wales. The customer confirms that in any such instance they will destroy or handover any design copies to the company.


The company shall not be liable to the customer or be in breach of the contract by reason of any delay in performing, or any failure to perform, any of the company’s obligations in relation to the goods or the service, if the delay or failure was due to any cause beyond the company's reasonable control.


Compliance Failures & Termination

Should the customer fail to adhere to any of the terms laid out above, the company reserves the right to cease supplying any and all products to the customer. Orders may be held until any such issue is resolved.