London, Parsons Green | Permanent, Full-time | 4 days in office / Friday WFH

We are looking for a highly organised, proactive and detail-focused Social Media & Marketing Assistant to support the day-to-day management of our social channels, shoots, CRM activity and wider marketing operations.

This role is ideal for someone who is structured, analytical and has a strong understanding of social media. Alongside managing key administrative tasks, the role will require someone with good intuition for the social landscape and the ability to identify trends, opportunities and areas for improvement.

Key Responsibilities

Social Media

• Manage and schedule content across Instagram, TikTok and Pinterest.
• Maintain the social media calendar, ensuring content is organised, approved and published accurately and on time.
• Support with day-to-day social media communications, coordinating requests, feedback and updates between relevant teams.
• Liaise closely with the Creative Team to ensure content is briefed, created and delivered on time, particularly for regular social posts and Stories.
• Keep track of upcoming content requirements, ensuring the necessary imagery, video, copy and assets are ready ahead of scheduled publishing dates.
• Ensure relevant products are correctly tagged across all applicable social activity.
• Ensure external links to the Addison Ross website are correctly set up and tested across social content where required.
• Maintain and update the link in bio, ensuring featured links remain relevant and aligned with current campaigns, launches and priorities.
• Support with caption writing, copy editing and adapting content across platforms.
• Monitor social trends, competitor activity and platform updates, sharing relevant insights and ideas.
• Assist with social reporting, analysing performance and identifying learnings to improve future content.
• Manage and organise UGC, including sourcing, permissions, organising assets and coordinating usage across channels.

Shoot & Production Support

• Support with the organisation of brand shoots, including product preparation, packing lists and schedules and logistics.
• Coordinate products, samples and props ahead of shoots.
• Assist on shoot days to ensure smooth organisation and communication.

Marketing & CRM Support

• Support with email marketing campaigns, including campaign setup, scheduling and content coordination.
• Assist with CRM planning, ensuring campaigns align with key launches, promotions and brand moments.
• Support with audience segmentation and maintaining CRM organisation.
• Monitor email performance and help report on campaign results.
• Assist with marketing administration and maintaining campaign calendars.

About You

• Marketing, social media or relevant workplace experience is beneficial, although recent graduates with a relevant degree are encouraged to apply.
• Highly organised, structured and detail-oriented.
• Strong written communication skills with confidence writing brand copy.
• Analytical and comfortable reviewing performance data and reporting.
• Proactive with excellent attention to detail.
• Interested in social media, digital marketing and brand building.
• Able to manage multiple deadlines and priorities.
• A natural understanding of trends and how brands communicate online.

📩 Please fill out this form to apply with your CV and a short cover note: