Delivery & Returns

UK Delivery

We offer Free Next Working Day Delivery for all UK orders placed before 12.00. We use UK Mail.

If you order before midday on Thursday morning your order should be delivered on Friday. If you order before midday on Friday morning your order should be delivered on Monday. Please note that for UK deliveries if you place an order on a Saturday or a Sunday the order will not be processed until Monday morning. This means your delivery will typically arrive on Tuesday. 

Returns

We have a no quibble Returns Policy for either replacement or refund (except Print & Fit which is at Addison Ross's discretion).

Returns postage is at the purchasers expense. Our Returns address is:

Addison Ross Ltd
Wooler Industrial Estate
Berwick Rd
Wooler
Northumberland NE71 6AH UK

International Orders

Please revert to our International Website: www.addisonross.com where we are delighted to be able to offer to deliver your order to most parts of the world.

Shipping to destinations outside the UK is currently handled by DHL using their courier service.

This enables fast delivery, tracking of your shipment and a proof of delivery service.

Please see below shipping rates for retail orders for each shipping Zone.

EU by DHL Courier £15

USA by DHL Courier £15

R/W By DHL Courier £25

Depending on your country orders may be subject to an import Duty & possible Sales tax at point of entry; these charges are the purchaser's liability and must be paid by the purchaser.

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