特约摄影师
我们要感谢我们的贡献摄影师使用他们美丽的图像。
在过去的一年里，我们很幸运能与 Chloe 一起工作。除了 Chloe 的美丽婚纱摄影，她还与 Boodles 和 Jo Malone 合作，我们很喜欢与她合作！
我们在许多生活方式照片的框架中使用了米莉的美丽照片。米莉是一位出色的人像和婚礼摄影师，她拍摄了许多知名面孔，从剑桥公爵和公爵夫人的私人婚礼照片到朱迪丹奇夫人。她的作品经常出现在 Country Life、The Times、The Guardian 和 Hello!我们喜欢米莉的作品！
蒂姆是我们创作令人惊叹的摄影作品的才华横溢的贡献者之一，我们非常享受与他一起创作这些美妙图像的时光
Titch 是一位专业摄影师，她的自然家庭和儿童肖像屡获殊荣。她居住在科茨沃尔德，但她的肖像拍摄活动经常拍摄北至珀斯郡，南至康沃尔。她的照片继续出现在许多出版物中，包括 Juno Magazine 和 Vogue Italia。您会在我们的许多画框中看到 Titch 的图像。
您会在我们的生活方式照片中的某些画面中看到 Katie 的华丽图像。 Katie 是英国出生的摄影师，现居新加坡。 Katie 主要关注报道文学生活方式家庭摄影，但也拍摄高调事件，并与《时尚芭莎》和《新加坡侨民生活杂志》等出版物合作。
可折叠内容
How do I file a claim with ShipInsure?
If you have purchased ShipInsure Package Protection, you'll receive an email from ShipInsure after your order is complete. This email will contain instructions on how to file a claim, along with your unique ShipInsure ID number (starting with SI).
In case you did not receive an email from Shipinsure, here's how you can file a claim:
- Visit Shipinsure’s website and navigate to the File a Claim page.
- Provide Shipinsure with your Email and Order Number.
- Select the relevant items, Issue, and your Requested Resolution for the claim.
- Finally, provide us with information about your claim in the Tell us what happened section.
The ShipInsure team will review your claim and get back to you within 24 hours.
How do I make a return?
We offer a no quibble 90 day returns policy. Please send your items back to us with a refund request at: Addison Ross, Wooler Industrial Estate, Berwick Rd, Wooler, Northumberland, NE71 6AH, UK Please make sure to request a proof of delivery service from your chosen method of postage/courier.
What if my item is faulty or damaged?
Please email us with an image of your product and description of the issue to sales@addisonross.com and we will be happy to help. Please allow up to 24 hours for a response.
Is my product guaranteed?
We are so confident in our products that we offer a lifetime guarantee. Please email us if you have any issues. Sales@addisonross.com
The product I want is out of stock, when will it come back?
We strive to keep everything in stock all the time however sometimes our products are simply too popular! Please click the Email Me When Available button on the product page to be notified as soon as this product is back in stock. Depending on the product this could take between a week and 3 months, if you need to know, please email us and we will find out for you.
Where is my delivery?
We use DPD for our UK deliveries and DHL for our USA and Rest of the World Deliveries. We aim to ship all of our orders from our warehouse within 24 hours, once the order has left our premises you should receive tracking notification from the courier. Once the order is in the hands of the courier it is over to them, so queries should go directly through their tracking app however they promise us a 1-2 day service depending on what time of day you place your order. (ie before 2pm GMT)
What countries do you ship to?
We ship Worldwide!
How long will my order take to arrive?
We offer a next day service for orders placed before 2pm GMT. All other orders can take 2-3 working days.
Will I have to pay tax or import duty on orders going into my country?
For Europe & USA we cover the cost of import taxes and duty. All other countries, fees may apply, please email us and we will let you know. sales@addisonross.com
How do I check if my photo has uploaded properly?
A thumbnail of your image should appear next to your chosen frame on the checkout page. If it’s not there you may have forgotten to click on confirm and add to basket, please try again.
What does lifetime guarantee mean?
If your item stops working we are more than happy to replace it. If the item has been discontinued we will replace with a similar item. Please note the guarantee does not cover general wear and tear or accidental damages, for example dropping, chipping or scratching.
Can I use more than 2 offer code?
You cannot use more than one offer code per order.